Recently something happened to my notebook with Operating SystemWindows 8.1. The problem is, when I tried to launch Music App, it keeps crashing, Check it out how I fix it!☺
Click for How to :
1. Check your Event Log -> Windows -> Application, and if you see an error like this, go to the next step!
Activation of app Microsoft.ZuneMusic_8wekyb3d8bbwe!Microsoft.ZuneMusic failed with error: This app's package family has more than one package installed. This is not supported. See the Microsoft-Windows-TWinUI/Operational log for additional information.
2. Open Registry Editor, using Run (Win+R) -> regedit -> HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Families\Microsoft.ZuneMusic_8wekyb3d8bbwe
3. Look after the key like this underMicrosoft.ZuneMusic_2.2.800.0_x64__8wekyb3d8bbwe
Microsoft.ZuneMusic_2.2.800.0_x64__8wekyb3d8bbwe
4. If there's double key in number 3, delete one of them
5. And FINALLY your Music app can open normally!!!☻
Note! 2.2.800.0_x64 from Microsoft.ZuneMusic_2.2.800.0_x64__8wekyb3d8bbwe it depends on version of your Music App